Microsoft Teams Direct Routing
Direct Routing for Microsoft Teams gives you the best of both worlds by allowing you to leverage all the benefits of Teams while staying with your current provider for your lines and minutes. In essence, Direct Routing enables a session border controller (SBC) to mediate between your on-premises PSTN or SIP trunk and the Microsoft Teams service.
Flexible Deployment
Enabled on a physical or virtual SBC, and located either on-premises or in a data center or cloud, Direct Routing works on the same principle as an SBC connecting one SIP communication entity to another SIP entity running a different flavor of the SIP protocol.
Inbound and Outbound Call Routing
When an incoming call is received, the SBC mediates a session from the carrier and transforms it to match the flavor and requirements of Microsoft Teams. It is then passed through to the Microsoft Teams client and on to the intended user. In the same way, an outgoing call is routed through to the SBC and then to the recipient via the existing PSTN or SIP trunk.
Scalable Architecture
One of the best things about this solution is that it’s fully scalable, from just a few users to tens of thousands.
Lower Total Cost of Ownership
It reduces the total cost of ownership by giving you lower calling charges and helps you get total control of your communications solution.
Full Communications Control
Direct Routing allows organizations to maintain full control over their communications infrastructure while leveraging Microsoft Teams for collaboration and calling.
Parallel Integration
You can connect additional communications systems in parallel via the same SBC, providing flexibility for hybrid or evolving communications environments.
Suitable For
Businesses using Microsoft Teams, organizations with existing PSTN or SIP trunk services, multi-location companies, enterprises seeking flexible calling infrastructure, and businesses looking to modernize their voice communications.
A Smarter Way to Extend Microsoft Teams Calling
Direct Routing gives organizations a scalable and cost-effective way to enable enterprise voice in Microsoft Teams while maintaining control over carriers, infrastructure, and future communications expansion.
Ready to Enable Direct Routing for Microsoft Teams?
Contact us today for a full consultation and discover the right Microsoft Teams Direct Routing solution for your users, calling needs, and business environment.
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